spinjituPrivacy Policy

This page describes what we collect when you use spinjitu and how we keep that data protected. We operate an online sportsbook and gaming platform serving users in jurisdictions where applicable law permits. When you open an account with us, you share personal information — your email, identification, payment details, and device data — so that we can verify your identity, process your deposits and withdrawals, and deliver the service you've chosen. We take that trust seriously.

Our commitment is straightforward: we collect only what we need, we store it securely, and we do not sell it to third parties for marketing purposes. This policy sets out exactly what that means in practice — what we gather, who we share it with, how long we keep it, and what rights you have over your own data.

What we collect and how we use it

We collect your email address, full name, date of birth, and phone number when you register on spinjitu. We also ask for your residential address — this helps us confirm you are in a supported jurisdiction and comply with local gaming regulations. Once you verify your identity, we hold a copy of your national identification (KTP, SIM, or passport) in encrypted form.

When you deposit via DANA, e-wallet, mobile banking, local payment, or any of our supported bank transfers (online payment, e-wallet, mobile banking, local payment), we record the transaction — amount, timestamp, and payment method — so we can settle your account and track cashflow for fraud prevention. We do not store your full bank card or e-wallet credentials; we receive only a confirmation token from the payment processor.

Our servers log your IP address, browser type, device model, and the time you access spinjitu. We use this data to detect unusual activity (multiple logins from different countries within minutes, for example) and to prevent fraud. We also analyse which features you use — whether you favour football markets, live-dealer tables, or slot games — so we can tailor your experience and communicate relevant promotions.

Third-party processors and partners

We share your name, email, and withdrawal address with our payment processors so they can move money in and out of your spinjitu account. We use analytics partners to understand which pages users visit and how long they stay on Liga 1 fixtures or MotoGP markets — again, anonymised. We do not share your identification documents, full phone number, or deposit history with marketing firms.

Our customer support team (based in Jakarta and Surabaya) can see your account history, recent bets, and deposit records so they can answer questions about your balance or process a withdrawal request. Support staff are bound by confidentiality agreements.

Cookies and tracking

We use cookies to keep you logged in, to remember your preferred language and timezone, and to prevent cross-site request forgery. We also set a cookie that helps us understand whether you came to spinjitu via a referral link (so we can credit referral bonuses correctly). These are not sold to advertisers; they live only in your browser.

Your rights and data retention

You have the right to request a copy of all data we hold about you. You can ask us to correct inaccurate information, and you can request deletion of your account and associated records — though we may retain transaction logs for up to seven years to comply with anti-money-laundering rules and fraud investigation. If you dispute a withdrawal or a bet settlement, we keep evidence for 24 months.

If you have questions about how we handle your information, or if you want to exercise any of these rights, contact us at [email protected]We aim to respond within 10 business days. During major holidays like Idul Fitri or Idul Adha, response times may extend slightly.

This policy was last updated in February 2025. We review it periodically to reflect changes in our systems or regulations. If we make material changes, we will notify you via email at the address on file with spinjitu.